AIRPORT SERVICES


If we are transporting you to the airport, we recommend that you be at the airport at least one and one-half hours prior to your flight. Airlines routinely suggest that you arrive at the airport at least two hours before your flight. If we are meeting you at the airport, there are two options:

Curbside Pick-up :
After you claim your baggage, please call us immediately at 1-800-949-0949 or 1-866-87-SUNNY .Then proceed to the designated area. Your reserved vehicle will be waiting on airport and will arrive momentarily. There is no additional charge for curbside pick-ups.

Domestic Baggage-Claim Meet :
Arrangements for this service must be made in advance. The driver will meet you at the baggage claim area with a sign displaying your name. An additional charge will apply for the domestic baggage-claim meet.

Grace Periods and Wait Time:
If you do not see your driver, DO NOT LEAVE. In the event of a mix-up (which would include last-minute gate changes, incorrect information on the terminal "arrivals" monitor or the terminal parking lot is full or closed), please contact us immediately at 1-800-949-0949 or 1-866-87-SUNNY . Sunny’s Worldwide Chauffeured Transportation Service will hold you responsible if you do not inform us about your travel status and will result in "no show" charges to be charged to your account.

If you decide to leave, you are responsible for the full charge, including base rate, gratuity, meet/greet charges, parking fees, wait time, and applicable tolls and taxes in connection with the reservation.

Domestic Flight Grace Period and Wait Time:
A 30-minute grace period is allowed following the flight arrival time which is posted on the airline web site or the airline information board. Wait time will be charged per 15-minute increments once the grace period has elapsed. If you need your driver to wait more than 45 minutes, please contact us immediately during this 30-minute grace period. Our drivers are instructed not to wait for more than 45 minutes if contact between you and the driver has not been made.

If you fail to contact us within that time period, your account will be charged the full amount that would be due plus one-hour wait time.

International Flight Grace Period and Wait Time :
A 30-minute grace period is allowed following the flight arrival time which is posted on the airline web site or the airline information board. Wait time will be charged per 15-minute increments once the grace period has elapsed. If you need your driver to wait more than one hour, please contact us immediately during this 30-minute grace period. Our drivers are instructed not to wait for more than one hour if contact between you and the driver has not been made.

If you fail to contact us within that time period, your account will be charged the full amount that would be due plus one-hour wait time.



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